How do I get customer support? Having two problems.. First, I tried to transfer gold between one of my characters to a second one... When I log in with the second character, there was a mail waiting for that character.. I opened the mail, heard the ding of coin but the gold never actually shows up into the account of that character... Am I missing something? Second, after doing this, I am unable to use chat... I type something and it is like it is blocked from using the send or enter function after I type something.. Suggestions on that too?