Accidentally purchased Gothic Mansion Village Home

Discussion in 'Crown Store' started by Grimsley, Apr 13, 2020.

  1. Grimsley

    Grimsley Avatar

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    I just returned and wanted to take advamtage of the deed upgrade and cota sale to upgrade my row deed to a village.
    Been wanting the gothic mansion for some time, found it in the store after viewing the other options. I just assumed at 10k this was the version i wanted but i couldnt see the dilapidated appearance in the thumbnaila for it.
    Turns out, what i really wanted was the 5k "Pristine" version. I put in a refund ticket but not sure if they will do that. Im really pissed because not only did i overspend, i got a house i reallly dislile.
    The images and descriptions of these need improvement on the store.
     
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  2. majoria70

    majoria70 Avatar

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    Sorry that happened to you. I feel that by Doing a support ticket explaining what happened is perfect. @Elgarion and @Ravalox are wonderful at responding. Good luck to you.
     
  3. Elgarion

    Elgarion Community Manager Moderator SOTA Developer

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    I'm just about to start my CS tickets today, and I do see you in there. I'll knock that out soon. I'll need to login to your account; however, so expect me to give you a nudge to log out once I'm ready to start it. :)

    Please the house you accidentally bought in your main inventory.
     
  4. Grimsley

    Grimsley Avatar

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    *huge sigh of relief*
    Thank you. I think its currently in my inventory but ill check for sure within the hour. Whew
     
  5. Violet Ronso

    Violet Ronso Avatar

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    Man, I guess your beard is not the only thing awesome about you :p

    Love you Elgarion! Glad you are active on forums for these things! So fun to see a quick response like this!
     
    Last edited: Apr 13, 2020
  6. Grimsley

    Grimsley Avatar

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    i cant thank him enough for this. it made my quarantine happy
     
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  7. Mylady ‘Gin Gin Darlin

    Mylady ‘Gin Gin Darlin Avatar

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    Did you mean to say Elrond or did you mean Elgarion?
     
  8. Violet Ronso

    Violet Ronso Avatar

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    Haha whoops! Guess Elrond is an autocorrect on my phone now, yes I did mean Elgarion, fixed!
     
  9. Elgarion

    Elgarion Community Manager Moderator SOTA Developer

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    That's a compliment -- he's a good guy ;) And thanks for the kudos. Happy to help :)
     
  10. Black Tortoise

    Black Tortoise Avatar

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    I had the same thought yesterday - I thought the 10k version was named incorrectly. It needs to have the word "Haunted" in it. I guessed based on the description (something about bats) that the 10k version was haunted.
     
  11. Grimsley

    Grimsley Avatar

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    i saw that but just took it as sarcasm. My eyes must really be bad in my old age, because I couldnt tell the condition of the house in the images on the in-game shop.
    I do like a haunted house, but not as a permanent residence. also dont want to upset the HOA
     
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  12. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    click here for a large, rotatable 3d preview. this works for almost everything in the store.

    [​IMG]
     
  13. Mylady ‘Gin Gin Darlin

    Mylady ‘Gin Gin Darlin Avatar

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    That’s an awfully poor mechanic. Who - that is new to this game - is going to see that tiny scroll and think “Yeah I’ll click on that as it’s obviously a 3D view button”.

    Not having a go at you Alley. Having a go at the poor UI. @Elgarion - That button could at least have a small text beside it with ‘preview’ or something to make it more obvious to newcomers.

    I also agree with Black Tortoise’s suggestion of ‘haunted‘ in the title would help. Maybe mention that it’s dilapidated in the description also would be helpful.
     
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  14. Anpu

    Anpu Bug Hunter

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    I didn’t know for years there even was a preview option.....