Collector's Boxes Shipping & Arriving!

Discussion in 'Announcements' started by DarkStarr, Aug 27, 2018.

  1. Wheeks

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    I was told 6 months ago mine was shipping, nothing has ever arrived - no confirmation they will be re-doing the signed collectibles that are apparently MIA. Nothing reassuring from customer support in months.
     
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  2. ReiCow

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    Are people still receiving these? I never received my box, and I am wondering what I can do to actually get it...


    Moo :(
     
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  3. K1000

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    I m in the exact same situation
     
    Last edited: Mar 9, 2019
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  4. Mishikal

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    They have about 200 boxes remaining to ship, that are going out in small increments.
     
  5. Wheeks

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    I was told mine had already been physically shipped 6 months ago.

    They couldn't provide a tracking number or any further details, but they said un-ambiguously that it had already been shipped out.
     
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  6. Lady Addy

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    I appreciate with the recent turn of events, move and changes that things are very backlogged and things are prioritized however it would give people a bit of reassurance if there was mention that those of us still waiting haven't been forgotten. (it may have been in the last livestream but I haven't been able to watch it yet)
     
  7. Mishikal

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    Then it was likely lost or someone stole it. :( Not sure what your recourse options are.
     
  8. Jens_T

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    Usually the risk is taken by the sender
     
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  9. evillego6

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    Where did you hear this? The last thing I have read was Chris said there were roughly 400 left to ship and he would try to get 25 - 50 out per week. I believe that was early February.
     
    Last edited: Mar 14, 2019
  10. Mishikal

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    One of the recent streams.
     
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  11. UnionJill

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    My last email to Port. I got the auto reply that someone would contact me within 10 days. That was Feb 19, 2019. No reply and no box. It also appears they have stopped reading this thread. Their communication is severely lacking. If I ran my business like this, I'd have zero clients!

    To add to this again, orders that people are placing on their website and via Amazon are getting them BEFORE all the pre orders are finished. This is not the way to do business.
     
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  12. Mishikal

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    I just discussed with Atos on the live stream. He will be working on shipping the remaining boxes next week, but it will take a few weeks. he will be live streaming it as he works on them.
     
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  13. dnisis

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    Hopefully they finish before too much longer. I wrote to support several times with no answer. Still waiting patiently for my Founder Knight package.
     
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  14. Mishikal

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    @Chris will be livestreaming his shipping of boxes to backers today. Just FYI.