Collector's Boxes Shipping & Arriving!

Discussion in 'Announcements' started by DarkStarr, Aug 27, 2018.

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  1. Marcus Skywing

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    I'm also a Royal Founder Lord Marshall. I've had no response to either of my two emails I've sent either, the first being three months ago. It's really, really demoralising to see they've sent out 10 Release Update emails since I asked if my shipment is still in the system. I don't mind waiting, even still after this amount of time that has passed, I would just like confirmation that it hasn't been lost or disappeared long ago. Someone posted on Facebook that they received a duplicate shipment in addition to their own, and are looking to sell it. Since I've had no response at all, I can't help but think my Royal Founder shipment may not be amongst one of the boxes remaining to be sent. With no shipment, no tracking, no reassurance and no response, it's hard not to get upset about something I invested so much of myself into (time, money and thought). It's hard not to feel my faith and money have been misplaced, and I wanted to support these guys until the end of time.
     
  2. Dargalin

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    I'm a royal citizen, still haven't received mine yet, or any kind of notification of it being sent. I still have hope though.
     
  3. Paladin Michael

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    @Chris is currently working on that (information from this thread):

     
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  4. Marcus Skywing

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    Last edited: Mar 30, 2019
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  5. Edward Newgate

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    still waiting for mine.
     
  6. majoria70

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    Hello Edward. Chris does Stream most days and is doing shipping. If you are concerned let him know so he can check on it for you. I'm sure he is accumulating a list to check. Good luck.
     
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  7. moko

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    I‘m still waiting too, my last email from support around December said it would be included in Phase2
     
  8. GraveDncer

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    You got a response???
     
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  9. moko

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    Yes, it was a very nice response, too, but sadly no parcel arrived
     
  10. Fizzy

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    Hi - bit late here. I haven't really been that active with the game or the forums since I placed my original pledge in April 2013. Kind of forgotten about it... but I saw a mention of the boxed collectors edition on a you tube video, which reminded me. I completed a questionnaire some time ago to confirm my address for shipping (a cloth map was mentioned I think?), but nothing has been received. Only just realised that there is a section on the web page to put your address in, which was blank for me. I've now filled it in - but does this mean that I've missed out on a physical copy?

    My web page profile is showing I have a "Royal Founder" Collector pledge.
     
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  11. Anpu

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  12. UnionJill

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    Still waiting for mine
     
  13. UnionJill

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    Support hasnt answered any of my emails since Jan. Good luck with that
     
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  14. Anpu

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    They actually have a new CS person, Anna. Wouldn’t hurt to try again. I had an issue just a few weeks ago and got a response.
     
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  15. GraveDncer

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    Really been sainting since Jan 10, no response. Usually in the support world resubmitting puts you at the back of the bus, would be nice to get some clarity here.
     
  16. K1000

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    RF Lord Marshall . I've pretty much given up on getting my box.
     
  17. John Markus

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    I mailed @Chris in game and I got this:
    [​IMG]
     
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  18. moko

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    Now imagine it would have had a tracking number included.
     
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  19. dnisis

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    Has anyone from this thread actually gotten their box or are all still waiting?
     
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  20. mikedeathdealer

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    Still waiting on my 2 boxes (Rf Lord Marshall and Benefactor Lord) ... sigh...
     
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