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[Fixed 67537] Soltown - Silver Necklace quest no reward...

Discussion in '*** Bug Report Archive (After R75) ***' started by Cage Storm, May 22, 2020.

  1. Cage Storm

    Cage Storm Avatar

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    05/22/2020 23:32
    Title: Soltown Quest seems broken
    Reproduction Rate:
    Blocker? no
    Details:

    handing in the silver necklace gets no reward of xp or gold pieces. jeanne just says thankyou.

    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8) System RAM: 24463
    GPU: NVIDIA GeForce GTX 660 GPU RAM: 1998
    SotA.Win.64.1207.Date.05.15.20
    Area: Novia_R1_City_Soltown
    Area Display Name: Soltown
    Loc: (42.5, 33.6, 160.9)
    Debug: Tm92aWFfUjFfQ2l0eV9Tb2x0b3dufHwoNDIuNTM2LCAzMy41NTcsIDE2MC44OTYpfCgwLCAtMC4xNDIsIDAsIDAuOTkpfDM0NC4wNTI5fDI0Ljg2NTcxfDcuMjM0ODU1
     
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  2. Anpu

    Anpu Bug Hunter

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    Just checked this as well, nothing is rewarded at all. The quest does complete though.

    [8:10 AM] Refugee: Gracious, you look like you've been on quite the adventure. Then again, I suppose we all have.
    [8:11 AM] Heru: necklace
    [8:11 AM] Refugee: Have you had any luck finding my daughter's necklace?
    [8:11 AM] You gave an item (Silver Necklace) to Refugee.
    [8:11 AM] Refugee: Thank you, Avatar! You are indeed as virtuous as the stories of old proclaim! I will ne'r forget what you have done and will sing of your virtue near and far!
    [8:11 AM] Jeanne was happy for the return of her necklace.
    [8:11 AM] Heru: Goodbye
    [8:11 AM] Refugee: Take care of yourself out there.

    05/24/2020 08:11
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz (8) System RAM: 16303
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.Win.64.1207.Date.05.15.20
    Area: Novia_R1_City_Soltown
    Area Display Name: Soltown
    Loc: (43.6, 33.5, 163.1)
    Debug: Tm92aWFfUjFfQ2l0eV9Tb2x0b3dufHwoNDMuNjI0LCAzMy40NTQsIDE2My4xMzMpfCgwLCAtMC44MiwgMCwgMC41NzIpfDIzOC40ODExfDI5LjU4MzY4fDMuNTQ1NDU=
     
  3. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    seems like a recent break:

    [4/20/2020 7:07:48 PM] Alley Oop: necklace
    [4/20/2020 7:07:48 PM] Jeanne: Have you had any luck finding my daughter's necklace?
    [4/20/2020 7:07:57 PM] You receive 75 gold!
    [4/20/2020 7:07:57 PM] You gained 100000 experience needed for skill development!
    [4/20/2020 7:07:57 PM] You gave an item (Silver Necklace) to Jeanne.
    [4/20/2020 7:07:57 PM] Jeanne: Thank you, Avatar! You are indeed as virtuous as the stories of old proclaim! I will ne'r forget what you have done and will sing of your virtue near and far!
    [4/20/2020 7:07:57 PM] Jeanne was happy for the return of her necklace.
     
  4. Toular

    Toular Avatar

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    I believe that was during the 20x experience period ... So, that 100,000 exp should not be expects now. More like 5,000 now. But still, 5,000 is at least something.
     
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  5. Toular

    Toular Avatar

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    Reproduced the lack of reward - except perhaps virtue?

    [5/24/2020 3:05:10 PM] toular fairloe: necklace
    [5/24/2020 3:05:10 PM] Jeanne: Have you had any luck finding my daughter's necklace?
    [5/24/2020 3:05:10 PM]
    [5/24/2020 3:05:19 PM] You gave an item (Silver Necklace) to Jeanne.
    [5/24/2020 3:05:19 PM] Jeanne: Thank you, Avatar! You are indeed as virtuous as the stories of old proclaim! I will ne'r forget what you have done and will sing of your virtue near and far!
    [5/24/2020 3:05:19 PM]
    [5/24/2020 3:05:19 PM] Jeanne was happy for the return of her necklace.
    [5/24/2020 3:05:23 PM] toular fairloe: help
    [5/24/2020 3:05:24 PM] Jeanne: Thank you for finding my necklace, outlander!
     
  6. Sannio

    Sannio Lead Quest and Level Designer Moderator SOTA Developer

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    This seems to be working correctly. Is anyone having any issues with not getting rewards? (If you don't see the rewards in your chat window, make sure you haven't turned off that option.)
     
  7. Anpu

    Anpu Bug Hunter

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    Confirmed this is still not working in build 1263:

    [11:07 AM] Jeanne: Gracious, you look like you've been on quite the adventure. Then again, I suppose we all have.
    [11:07 AM] Heru: necklace
    [11:07 AM] Jeanne: Have you had any luck finding my daughter's necklace?
    [11:07 AM] You gave an item (Silver Necklace) to Jeanne.
    [11:07 AM] Jeanne: Thank you, Avatar! You are indeed as virtuous as the stories of old proclaim! I will ne'r forget what you have done and will sing of your virtue near and far!
    [11:07 AM] Jeanne was happy for the return of her necklace.

    Confirmed this is still not working in build 1229:

    [11:35 AM] Jeanne: Gracious, you look like you've been on quite the adventure. Then again, I suppose we all have.

    [11:36 AM] Ast: necklace
    [11:36 AM] Jeanne: Have you had any luck finding my daughter's necklace?

    [11:36 AM] You gave an item (Silver Necklace) to Jeanne.
    [11:36 AM] Jeanne: Thank you, Avatar! You are indeed as virtuous as the stories of old proclaim! I will ne'r forget what you have done and will sing of your virtue near and far!

    [11:36 AM] Jeanne was happy for the return of her necklace.
    [11:36 AM] Ast: Goodbye
    [11:36 AM] Jeanne: Take care of yourself out there.

    No rewards given

    06/03/2020 11:36
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz (8) System RAM: 16303
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.Win.64.1229.Date.06.03.20
    Area: Novia_R1_City_Soltown
    Area Display Name: Soltown
    Loc: (43.9, 33.4, 162.8)
    Debug: Tm92aWFfUjFfQ2l0eV9Tb2x0b3dufHwoNDMuOTE0LCAzMy40NDYsIDE2Mi43NTIpfCgwLCAtMC42MDksIDAsIDAuNzkzKXwyODEuNzMzfDE4LjE5NzI5fDMuMDQ0MzYy
     
    Last edited: Aug 12, 2020
  8. Anpu

    Anpu Bug Hunter

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    @Sannio

    I found how to replicate this working and not working (thank you @that_shawn_guy !!):

    Have Jeanne's quest to get the necklace and have the necklace on you.
    Enter Soltown with NO other players present in Soltown in QA. Turn in necklace to Jeanne. You will receive reward.

    With another character at the same exact stage (have Jeanne's quest and have the necklace on you).
    Enter Soltown with other players already present in Soltown in QA. Turn in necklace to Jeanne. You will not receive reward.

    This also effect the suspicious character in the graveyard at night:

    If other players are in the scene in Soltown, clicking on the Stop what you are doing, the npc will not turn hostile.
    If no other players are in the scene in Soltown, clicking on the Stop what you are doing, the npc will turn hostile.

    I think this *MIGHT* also be the cause of Captain Kinsey not handing you the Report to Stanley in Soltown Bridge Outskirts. I have not checked that though.

    It's almost impossible to enter Soltown with no one in there on Live. It's usually always occupied with someone always there.
     
    Last edited: Aug 23, 2020
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  9. Sannio

    Sannio Lead Quest and Level Designer Moderator SOTA Developer

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    @Anpu thanks for doing the additional research. I've added the original report and your suspicions as issue #67537
     
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  10. Anpu

    Anpu Bug Hunter

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    This quest is still not giving a reward (when others are present in the scene) in build 1289:

    [10:06 AM] Jeanne: Gracious, you look like you've been on quite the adventure. Then again, I suppose we all have.
    [10:06 AM] Ast: necklace
    [10:06 AM] Jeanne: Have you had any luck finding my daughter's necklace?
    [10:06 AM] You gave an item (Silver Necklace) to Jeanne.
    [10:06 AM] Jeanne: Thank you, Avatar! You are indeed as virtuous as the stories of old proclaim! I will ne'r forget what you have done and will sing of your virtue near and far!
    [10:06 AM] Jeanne was happy for the return of her necklace.
    [10:06 AM] Ast: Goodbye
    [10:06 AM] Jeanne: Take care of yourself out there.

    09/25/2020 10:08
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz (8) System RAM: 16303
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.Win.64.1289.Date.09.23.20
    Area: Novia_R1_City_Soltown
    Area Display Name: Soltown
    Loc: (44.3, 33.5, 163.3)
    Debug: Tm92aWFfUjFfQ2l0eV9Tb2x0b3dufHwoNDQuMjg2LCAzMy40NjMsIDE2My4zMTMpfCgwLCAtMC41NDQsIDAsIDAuODM5KXwyODYuNDgyOXwyNy4wNzQ0MnwxMy45MjEyNg==
     
  11. Sannio

    Sannio Lead Quest and Level Designer Moderator SOTA Developer

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    I wish I could fix it but it requires a programmer. I let them know it's still happening.
     
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  12. Anpu

    Anpu Bug Hunter

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    This quest is still not working in build 1295, when other players are present in the Soltown scene. There was some mention of Build Number 1293 patch notes:
    • Soltown: Updated the data used by Jeanne when she rewards players for giving her the silver necklace (to give reward “both or neither” of the addbundle and the end-of-quest flag). SOTA-67537
    I *think* that was to address this bug? If so, it still is not working when other players are present in the scene:

    [12:10 PM] You gave an item (Silver Necklace) to Jeanne.
    [12:10 PM] Jeanne: Thank you, Avatar! You are indeed as virtuous as the stories of old proclaim! I will ne'r forget what you have done and will sing of your virtue near and far!
    [12:10 PM] Jeanne was happy for the return of her necklace.

    No gold or xp is given when returning the necklace, while others are in the scene. I am not in a party.

    10/04/2020 12:13
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz (8) System RAM: 16303
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.Win.64.1295.Date.10.02.20
    Area: Novia_R1_City_Soltown
    Area Display Name: Soltown
    Loc: (43.7, 33.5, 163.5)
    Debug: Tm92aWFfUjFfQ2l0eV9Tb2x0b3dufHwoNDMuNzQyLCAzMy41MiwgMTYzLjUxNil8KDAsIC0wLjc0NywgMCwgMC42NjUpfDI4NS40MjI4fDM1LjI5NjYyfDE3LjY4NTc3
     
  13. Sannio

    Sannio Lead Quest and Level Designer Moderator SOTA Developer

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    Thanks for the update!

    Yes, the change listed in the patch note was related to a change in the logic for awarding the player. I've re-opened the bug and reassigned it to a programmer for another look-see.
     
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  14. Anpu

    Anpu Bug Hunter

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  15. Sannio

    Sannio Lead Quest and Level Designer Moderator SOTA Developer

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    Thanks for the extra note, Anpu. I added it to the bug.
     
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  16. Anpu

    Anpu Bug Hunter

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    This bug is still present in build 1299 while other players are present in the scene (no reward):

    [9:06 PM] Jeanne: Gracious, you look like you've been on quite the adventure. Then again, I suppose we all have.
    [9:06 PM] Ast: necklace
    [9:06 PM] Jeanne: Have you had any luck finding my daughter's necklace?
    [9:06 PM] You gave an item (Silver Necklace) to Jeanne.
    [9:06 PM] Jeanne: Thank you, Avatar! You are indeed as virtuous as the stories of old proclaim! I will ne'r forget what you have done and will sing of your virtue near and far!
    [9:06 PM] Jeanne was happy for the return of her necklace.
    [9:06 PM] Ast: Goodbye
    [9:06 PM] Jeanne: Take care of yourself out there.

    [​IMG]

    The release notes had this was fixed, but I wasn't sure if you actually got to this yet? Just letting you know.

    10/29/2020 21:07
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz (8) System RAM: 16303
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.Win.64.1299.Date.10.29.20
    Area: Novia_R1_City_Soltown
    Area Display Name: Soltown
    Loc: (43.4, 33.5, 164.0)
    Debug: Tm92aWFfUjFfQ2l0eV9Tb2x0b3dufHwoNDMuNDM2LCAzMy41MjYsIDE2My45NjUpfCgwLCAtMC44MywgMCwgMC41NTgpfC0xMDkuODI2M3w0NC44NDI1OXw5Ljc4NDQ5
     
  17. Sannio

    Sannio Lead Quest and Level Designer Moderator SOTA Developer

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    I think the programmers have been a little swamped, but this is still an open bug on our to-do list.
     
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  18. wizardsmoke

    wizardsmoke Programmer Moderator SOTA Developer

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    I have not been able to reproduce this bug. Here are the steps that I used to attempt to reproduce the issue:

    1. Player A acquires the Jeanne's silver necklace.
    2. Player A and Player B both travel to the same instance of Soltown. They are not in a party. They stand next to each other, near Jeanne, in the refugee camp.
    Area: Soltown(56196c9924bfdda82585be8b) (Novia_R1_City_Soltown) Loc: (44.162, 33.571, 163.867) DBG: Tm92aWFfUjFfQ2l0eV9Tb2x0b3dufHwoNDQuMTYyLCAzMy41NzEsIDE2My44NjcpfCgwLCAtMC43NjgsIDAsIDAuNjQpfDI1OS44MzY4fDMwLjY2MjQ5fDUuOTcxMzk=
    3. Player A interacts with Jeanne, uses the "necklace" keyword to bring up the item turn-in interface, and turns in the silver necklace.
    4. Player A does not receive any rewards for completing the quest. (should receive 85 gold and 5000 experience)

    I completed steps 1-3, and then received the expected rewards. Please let us know if anyone has any further relevant information that may be the missing piece to this puzzle!
     
  19. Anpu

    Anpu Bug Hunter

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    @wizardsmoke

    The quest will give rewards as long as you are the only person in Soltown when turning in the quest. I just did this on QA. There is no one in the scene. Quest gives rewards:

    [​IMG]
    [​IMG]

    The reward function seems to be tied to the scene not having anyone there but the player (instance master?).

    I'm actually quite familiar with this specific bug, and it is also effecting 2 other things in the game (the function doesn't work when other players are in the scene). The function DOES work if the player is completely alone and is the instance master.

    Just let me know if you need any more information on this?

    11/05/2020 11:09
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz (8) System RAM: 16303
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.QA.Win.64.1093.Date.10.28.20
    Area: Novia_R1_City_Soltown
    Area Display Name: Soltown
    Loc: (43.6, 33.5, 162.7)
    Debug: Tm92aWFfUjFfQ2l0eV9Tb2x0b3dufHwoNDMuNTcsIDMzLjQ2NSwgMTYyLjY2NCl8KDAsIC0wLjc4NCwgMCwgMC42Mil8LTEwNi41MTI3fDIyLjEzNDEyfDUuODA4NzIz
     
    Last edited: Nov 7, 2020
  20. Browncoat Jayson

    Browncoat Jayson Legend of the Hearth

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    I noticed this quest lacked a reward during my Extra Life stream yesterday, but my video rebroadcast is not visible yet (silly 24-hour streams take a while)