Issues with this release

I have Nvidia 1060 and the game mostly runs well. Owlshead for some reason is glitchy for me so far this release and stuttering somewhat and I've crashed there. I will check for video updates too. I too love the new lighting. I hope it works out for us. Perhaps it's getting time for more hidden Vale optimization and work even though it seems like a bad thing to mention something like that.

 

My fps has dropped from 30-40 to 7-12 in our guild town. I run the GTX 1080Ti 11gb ver. no something is clearly wrong this release :/

 

Same here and none of my viewers had any complaints so far.

(Only got a gtx980 maybe newer models are not that well supported by unity?)

 

Was informed that there was another new patch. Logged on and within seconds almost get disconnected (disconnection warning in top right corner). Then my instance closed and in less then 5 minutes I crashed. I give up. I'll try playing next release. Will be good to have a break I suppose, come back to SotA with a revived outlook, unless I keep crashing on the new release that is.

 

I've seen your posts and it seems like you've tried a lot to address this issue. By your own claim, these issues aren't common for you. Have you attempted a clean uninstall/reinstallation of the client? It's possible something may have corrupted to cause these crashes for you that no one else is seeing.

If you'd like, feel free to start a PM with me directly, and I'll be happy to work with you one-on-one to examine your case. 12 crashes in 7 hours is way beyond our expected performance trajectory, and we'd like to address this as quickly as possible.

Thank you

 

Hello Azure!

Would you be able to clarify on your experience? What performance troubles are you seeing exactly? Does anything seem to lead up to them? The more we can know about your case, the better we can investigate for solutions.

 

This FPS change is compared to last release, R47? Could you provide location coordinates for a location in your town that was noticeably better last release than this release?

 

For me there was a drastic drop in FPS, Owl's head central went from 13-16 fps to 6-8... but the game runs surprisingly smooth, there are less large stuttering but when it happens it can last 4 seconds :/

While we're at it, please, please remove the swaying grass until it can be made to look pretty. It sure is alot of polygons to render for this artificial looking effect.

Also Fire lighting sources on my low end system is GPU hungry, please add an option to make grass, tree leaves and firelight static.

I know it will be less pretty but at least I can play without motion sickness.

Thanks alot for the very professional service !

 

A bug has been created to examine reports of reduced framerate quality in decorated towns. (53432) Further details may help if provided!

As this seems to be more bug than norm, I will be moving this thread to my realm of the forums for further review.

 

Thanks very much for the response! I'll reinstall asap, that's just about the only thing I haven't tried. I'll also be trying my friends computer tonight too.

 

haha love that phrasing

 

@Attenwood Just confirmed that it was 100% my computer.

Update @10:38: Just crashed recalling into Jade Valley, here is my system information(new computer):

User Specs:
OS: Windows 10 (10.0.0) 64bit
CPU: AMD Ryzen 5 1500X Quad-Core Processor (8) System RAM: 8143
GPU: AMD Radeon R9 200 Series GPU RAM: 4072

Possibly could be the RAM I'm thinking..

Updated @ 10:56: Completely lost video and had to hard restart. I was inside of my house in Jade Valley chatting with my guild.

Update @ 11:45: Updated Chip set, updated drivers. Going to uninstall SotA and reinstall on other hard drive(already reinstalled but on same hard drive)

 

@Attenwood, @azurewave444, @amarious

Has this been resolved? In the last two days I have hard crashed after 2-5 minutes of playing, each time, every time. I haven't been able to leave the POT Novia Market because of it, and so if the POT is causing issues, then I cannot figure it out.

EDIT: It only seems to happen during the day, not the night (in Novian time).

I just found this thread because of @Azure's report on the 0xc0000005 access violation.

Here is my crash.dmp:

Shroud of the Avatar [version: Unity 2017.2.0p2 (dbc2eb12ac98)]

UnityPlayer.dll caused an Access Violation (0xc0000005)
in module UnityPlayer.dll at 0033:94f43967.

Error occurred at 2017-12-09_093628.

C:\Shroud\Shroud of the Avatar.exe, run by ben.
29% memory in use.
32712 MB physical memory [23073 MB free].
34722 MB paging file [24129 MB free].
134217728 MB user address space [134210922 MB free].
Write to location 1000000c caused an access violation.

Context:
RDI: 0x10000000 RSI: 0x19264158 RAX: 0x95f482a0
RBX: 0x19264158 RCX: 0x19264158 RDX: 0x00000001
RIP: 0x94f43967 RBP: 0xe25d99f8 SegCs: 0x00000033
EFlags: 0x00010206 RSP: 0x874fe220 SegSs: 0x0000002b
R8: 0x00000005 R9: 0x0000001e R10: 0x00000005
R11: 0x1f0d2c28 R12: 0x00000000 R13: 0x00000000
R14: 0x1b01d3e8 R15: 0x00000000

 

So I can't heal my self and my hp wont go up...