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[No Repro/Resolved]I can't get out of Ardoris!

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by spainchaud, Nov 17, 2017.

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  1. spainchaud

    spainchaud Avatar

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    Every time I try to leave the city the client stops responding. After a few minutes I shut down the game and restart, but I am still stuck in this town!
     
  2. Vallin Tregres

    Vallin Tregres Avatar

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    Sounds like a bug. Does this happen if you log out and select to spawn in the Overworld map?
     
  3. spainchaud

    spainchaud Avatar

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    That worked. Thanks.

    BTW, trying to teleport to a friend did not work.
     
  4. Cianna

    Cianna Avatar

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    I'm having frequent problems myself. Four or five times so far today I've gotten stuck, trying to get into New Brittannian Market, trying to leave Soltown to overworld, trying to enter my POT. Seems to be the transitions. The game freezes and I have to restart the game. Pretty much unplayable right now for me as I can't go anywhere.

    Edit: And it just happened again trying to enter Solania. Funny thing is, just after the Release everything was fine. It seems like something in one of the last couple of patches caused problems.
     
    Last edited: Nov 17, 2017
  5. DarkStarr

    DarkStarr Executive Producer SOTA Developer

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    Please report these kinds of issues in the bug forums! :)
     
  6. Undone

    Undone Trap Master Moderator SOTA Developer

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    If you let the client be for ~5 minutes does it eventually change scenes? We're looking into this now
     
  7. Cianna

    Cianna Avatar

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    Wasn't sure if I should because when the game freezes I can't use the report bug feature. Nothing works at all.


    It did just now with my entrance into Solania. The other episodes lasted longer than 5 minutes and I eventually just logged out.
     
  8. Lord John Whorfin

    Lord John Whorfin Avatar

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    I,ve posted the same kind of crash, trying to get into my basement, or leaving central britanny, the only way to leave is to do relog on world map, but it still a great probleme and it look like we are a lot with this problem since the last patch
     
  9. chrisjwhite

    chrisjwhite Avatar

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    Happened to me twice trying to enter Solania from Novia. I had no problem getting from to Novia from Bastions Point. Game basically locks up at "select entrance" screen can move cursor, but not camera, or do bug report or even close SotA (ALT+F4, Task Manager, etc doesn't work) I have to log off my computer for it to close. Running from Steam Client.
     
  10. chrisjwhite

    chrisjwhite Avatar

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    I just logged on with the SotA client and was able to enter Solania, but I quickly double-tapped the 'E' key to select the default location. My character disappeared and it looked like it was going to lock up for about 10 seconds.
     
  11. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Known issue. We have a fix submitted that should be present in patch 697. Thank you.
     
    Sir Stile Teckel likes this.
  12. CatweazleX

    CatweazleX Avatar

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    17.11.2017 23:55
    Title: client freeze on scene change
    Reproduction Rate:
    Blocker? yes
    Details: on trying entering a scene the client freezes, using 100%-120% cpu. OS still responding
    Steps to Reproduce: try to change scene/zone
    User Specs:
    OS: Linux 4.4 Ubuntu 16.04 64bit
    CPU: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz (2) System RAM: 7982
    GPU: Gallium 0.4 on AMD CYPRESS (DRM 2.43.0 / 4.4.0-101-generic, LLVM 4.0.0) GPU RAM: 1003 - [Radeon HD 5870]
    SotA.EarlyAccess.LIVE.Linux.64.696.Date.11.17.17
    Debug: UE9UX3N3YW1wX21ldHJvcG9saXNfMDFhX3RlbXBsYXRlfFZlcml0YXMgU2FuY3R1YXJ5fCg0OC4wMDQsIDM2LjIsIDQ2OS44OTgpfCgwLCAxLCAwLCAtMC4wMDcpfC0xODMuNjQwMnwxMHw0LjY3MzA2OA==

    two times the scene can be entered after waiting a longer time. mostly i killed the client.
    loading the overland map need a markable long time. -- there is something wrong.
    with this release it takes a long time getting from 98-100 %, in the last release this was really faster. Now it is like the unoptimized releases before you start load optimization.
     
  13. Elwyn

    Elwyn Avatar

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    It's not just Ardoris. I couldn't leave Owl's Head either by rift or regular exit. From my other thread:

    11/17/2017 5:18 PM
    Title: Owl's Head: lock-up when using lunar rift
    Reproduction Rate: tried it three times in a row
    Blocker? sort of
    User Specs:
    OS: Windows 7 Service Pack 1 (6.1.7601) 64bit
    CPU: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz (8) System RAM: 24482
    GPU: NVIDIA GeForce GTX 750 Ti GPU RAM: 1993
    SotA.EarlyAccess.LIVE.Win.64.696.Date.11.17.17
    Area: OwlsHead
    Area Display Name: Owl's Head
    Loc: (58.8, 66.5, -204.4)
    Debug: T3dsc0hlYWR8fCg1OC43NzgsIDY2LjQ2MiwgLTIwNC40Mil8KDAsIC0wLjc0MiwgMCwgMC42Nyl8MjY0LjE2MTl8MTB8Mi4wMTQ5OA==

    Details:
    Tried to go into the rift in Owl's Head when it was pointing to Westend. Image went bright, "Westend" tooltip stayed on screen, game was not responsive. First time I had to use task manager, third time game was unresponsive enough that the Windows hung process window came up when I tried to click. Resuming brought me back to Owl's Head at the rift where I was trying to leave from. I guess I'll just have to hoof it today.

    I don't know yet if other rifts are doing this.

    Steps to Reproduce:
    Try to use the rift in Owl's Head
     
  14. Elwyn

    Elwyn Avatar

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    Central Brittany and Kingsport apparently do NOT have this problem.

    Workaround is exit to menu, start on world map.

    EDIT: or maybe it's somehow random... I just locked up going Novia -> Northwood!

    EDIT: locked up Novia -> Westend

    EDIT: Novia -> Etceter
     
    Last edited: Nov 17, 2017
  15. CatweazleX

    CatweazleX Avatar

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    it seems a problem with: from novia or to novia
    try to teleport to a friends location from within a scene (not from novia or to novia)
     
  16. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    This should be fixed in patch 697. Please let us know.
     
  17. Lord John Whorfin

    Lord John Whorfin Avatar

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    Thats fixed for me. Thanks.
     
  18. CatweazleX

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    it also fixed it here.
    the load time for novia is back to normal (aka as fast as in the last release)
     
  19. Beaumaris

    Beaumaris Avatar

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    In 697 - I'm getting hard crashes to desktop exiting other zones (e.g. Ulfheim) as well. Its not just Ardoris.
     
  20. Xandra7

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    After patch, still getting stuck in loading screens.
     
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