Physical Goods Shipping Phase 2 - Check your Shipping Address by Nov 2!

Discussion in 'Announcements' started by Serafina, Oct 18, 2018.

  1. K1000

    K1000 Avatar

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    Same thing happened to me too. Got the email on the 29th of August. Never received any package. Emailed support a few times , but don t know if I ll ever receive a boxed copy.
     
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  2. Horton Irongate

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    I got my SOTA box from the AMAZON.COM order in today for my sons friend Xmas present... still waiting on ours...:(. and, Yes I do realize that my box will have different items... sigh
     
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  3. Elwyn

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    Got my box, of course fate decided that it should arrive while I was in Austin. Mailman was smart enough to put it where it was not easily visible from the street.
     
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  4. Pashta

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    I never received an email saying that these items were being shipped in Q4 2018, that would have been pretty helpful and what I expected... I did not update my address until recently since I wanted to check back in and see if the game was ready yet. I emailed support and have not heard anything yet. I hope I get my physical rewards because that's why I pledged so much.
     
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  5. Lord Lonn

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    Nothing!!
     
  6. majoria70

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    Check the stand up notes since Chris mentioned shipping there.
     
  7. Mishikal

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    Yes... for people who buy it off the addon store.
     
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  8. majoria70

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    Ok I get it. ;)
     
  9. joehuddleston

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    @Serafina I still have not received my physical copy. I opened a second ticket (Case #127991) a month ago, and still have not gotten a response from support.
     
  10. Mishikal

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    Serafina doesn't work there anymore.
     
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  11. Floors

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    Yeah
     
    Last edited: Mar 14, 2019
  12. joehuddleston

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    I have plenty of understanding and grace, but it has been a month with no reply at all, which is not good. Especially if you're not EA.
     
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  13. liz_the_wiz

    liz_the_wiz Bug Brigade - Bug Hunter

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    I mailed an issue in to support nearly a month back (17th feb) still not a peep.
     
  14. Floofykins

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    I dont think undersanding and grace quite hits the mark, this is stuff that was suposed to have been sorted LAST YEAR, isntead of fussing around with their new box sets and shop items they should instead set aside a few days ggather EVERYONE in the team, sit down and say right, everything is on hold and we are all going to get this last batch done, they would get it knocked over in a couple days but no thats to hard to do it seems
     
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  15. joehuddleston

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    I'm getting a little irritated with (1) the lack of fulfillment of my order; and (2) the lack of response from support. Small team or no, that leaves a bad impression of the company.
     
  16. Dalthius

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    I have still received nothing. Never got a notification to “update” my shipping address (something I did years ago). I’ve contacted support twice with no response. Please advise.
     
  17. Spoon

    Spoon Bug Brigade - Bug Hunter

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  18. John Markus

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    9th priority out of 10.
    I feel much reassured now.
     
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