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Shipping Phase 2 Update - December 2018

Discussion in 'Announcements' started by DarkStarr, Dec 21, 2018.

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  1. Mishikal

    Mishikal Avatar

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    Maybe everyone will get a box. Some people have only gotten some of their boxes. Some of those who have gotten their boxes didn't get the correct contents. And since they are now refusing to provide an invoice, the *only* way you can even know if you got what you were supposed to receive is to open the packaging.

    However, all of that is completely immaterial to the utter mess Port has made out of this, which is all of their own creation.
     
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  2. Trab

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    Is there a page where i can find out what i would exspect to get in a edelman pledge box.
    Been so long ( Edelmann 2014-04-05 04:49:06) that i don't know what i have to exspect to be in it. :eek:
     
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  3. Lained

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    Scroll to the bottom of this page for physical items.
     
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  4. High Baron O`Sullivan

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    Lol, got an extra box today. Buy one get one free! Cha-Ching!
     
  5. Mishikal

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    That just makes me wonder whose box they sent you by mistake....
     
  6. High Baron O`Sullivan

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    is everything.
    I'm not sure, but it works for me.
     
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  7. buz

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    I finally received my phy goods, yeah! It came on the 24th of December 2018. Thank you Port for your persistence. :)
     
  8. Floors

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    Thou dost receive an extra box in the mail that thou knowest thee do not deserve. Dost thou :

    A.) Valiantly keep thy box, knowing that thee can put it to good use ?

    or

    B.) Honestly return thy box to Port, knowing it is the right thing to do ?

    Guess you're not gonna be a Mage.
     
  9. E n v y

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    @High Baron O`Sullivan you need to send it back. If I were you I would ship it to France to have it shipped back to the US and charge them $30 for the privilege.....now that's being truly honest.

    EDIT: Actually you can't charge the $30.......I forgot shipping from France to the US is free.
     
  10. Nelzie

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    I'm looking every single day for my package... It hasn't arrived as of yet. :-(
     
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  11. Lily Byrd

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    I've still not got mine here in Canada either. Still hopeful though
     
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  12. High Baron O`Sullivan

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    is everything.
    got an extra signed map too :p
     
  13. Elwyn

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    If it were me, I'd open the first one (I haven't yet), make sure it had "my" stuff in it (otherwise I'd have to open the other one too), then take the other one back, but I'm not that far away and would be going up there for shopping anyhow. (We're the biggest metro area in Texas with no Fry's Electronics thanks to the bad economy in 2008.) My OCD wouldn't be able to stand it otherwise.
     
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  14. moko

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    So... if my address is verified and I got an email from Port back when they where collecting whose box were missing and checking adresseses but haven’t received a stamps.com email should Inwirte Support again to maybe someday receive my box?
     
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  15. majoria70

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    Yes I think you should. Just in case. Good luck :)
     
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  16. UnionJill

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    You could get the same email I got from support "We are in the middle of phase 2 and if you have not yet received an email with a tracking number indicating your package has been shipped, that means we plan to ship your box out as early as mid-Jan."
    Now this is the second email from them. After phase 1 started I was told my box would be in phase 2, that did not happen. With the "as early as mid-Jan" could mean.. I might be in that shipping phase or not... YET people are getting extra boxes.. and people that ordered for holidays and Amazon orders all got them before ALL the backers. I'm sure you will get the same reply.
     
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  17. Sammegarian

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    I've pretty much given up on getting my physical rewards, though I pledged over $1000. I don't even really play SotA anymore and the rewards are more of a "I'm supposed to be getting them." than a "I'm looking forward to them arriving."
     
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  18. majoria70

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    And why have you given up? You should get them and you never know one day since the game is getting lots of upcoming changes and additions you may sneak a visit well or not . It's your choice of course. It is free to play also. Make sure you write to support to advise you have not gotten your stuff and Happy journeys to you wherever you travel. *cheers*
     
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  19. Mishikal

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    I emailed support, they said the next round of boxes will *start* shipping mid January. So it may be another couple of months before folks get their boxes.
     
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  20. John Markus

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    My guess is that in sometime in mid-2019, they will say:
    "Oh, we shipped your physical rewards in January, without any tracking. We lost it again (sorry ! but some other lucky soul is enjoying your rewards !), but we fulfilled our duties, so you will not be getting the physical rewards anymore."

    So far their lack of verifiable action makes this assumption plausible.
    If Portalarium messed up shipping (on their own fault) in phase 1, and promised that they will begin shipping process immediately in September, shouldn't that package go out first in Phase 2?

    In contrast, some of my other Kickstarters that has delayed second shipments are sending DHL.
     
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