I don't have problem with the philosophy behind heritage items - more affordable items that you buy for yourself to use and enjoy, rather than as an 'investment' for reselling. I think this is good. However, this isn't what is happening. As pointed out in the op, the items aren't more affordable, and frankly, the prices for some of the items particularly items that are pot-only are beyond ridiculous. Lately prices in general for things (looking at you, mannequin debacle) have just been greedy, greedy. The entire removal of the web shop was based on trying to minimize the poor PR of things costing a fortune, and, here we are with things costing a fortune. Like the OP, I'm heavily invested in this game with no regrets, its been my main source of entertainment for years. But also like the OP, I'm finding it harder and harder to justify purchasing things whose price tags are just getting silly. Throw in the heritage tag - the inability to ever sell/trade it for something else - or even give it away if I get tired of it - and it makes the items worth significantly less to me. But that's not even my main gripe. I could deal with the no-trade. If it makes the game better and means that Catnip gets my money rather than a reseller - great. But heritage items have other issues aside from being no trade: - Cannot store them in containers. As an avid decorator, I have my deco organized in boxes by type/category. Even on my own property, I can't store these items in a box. Which means that if I buy them, especially a seasonal item that I wouldn't necessarily want 'out' all the time, the only place I can stick it when not in use, is my bank. And I do not want to clutter up my bank with a bunch of unorganized crap. I know they don't take up 'space' now, but that's not the issue. Its not being able to put trees in the Landscaping box or chairs in the Furniture box, meaning any deco project I will have to shove a bank device around - not to mention it making my bank take longer and longer to load. No thanks. I cancelled subs on my other accounts when I started getting "no trade rewards" because if I can't give them to my main account, there was simply no point in having them sitting around languishing in the banks of characters I don't play often. Recommendation: We need some sort of container, even if its a special heritage container, that can store heritage items so they can be organized. Else we need to be able to put them in boxes. The storage problem is the #1 reason (other than silly pricing) that I am not buying these. - No gift-ability I have a lot of friends that play this game, and particularly now that its around the holidays, its fun to sometimes get people a little something. Somehow, putting 400 cotos in a bag with a note that says "buy yourself xx, I was thinking of you" just isn't the same as them opening a gift box to find a shiny thoughtful gift. For things that are sold in packs with several items, there was always the possibility to pass on / give to a friend the extras (like when things are sold in 3-packs, and my OCD demands that I have things in even numbers for symmetry). Now, I'd have to put the odd one in the ever growing clutter of my bank or - what's been happening - just don't buy it to begin with. I understand that making it so we can give things away also makes it so we can sell them, and that the purpose of heritage is to stop the reselling, but you're definitely losing sales, at least from me, because I'm stuck with the stuff. I've had three separate people try to buy me a cat spawner, for example, only to find that - nope, can't do that. And just handing me cotos isn't the same. Recommendation: Being able to 'send a gift' from the store interface would mitigate this somewhat. Not with split packs, but it would be something. Perhaps make it so when you buy a heritage item or set of items, it/they comes in a sealed bag, that is tradeable -until it is opened-. Example: A 3-pack of lamps, when purchased, gives me "3 sealed lamps" that, once unsealed cannot be traded but, if I wanted to give one to someone because I don't need three, I have the option. - Makes cooperative deco / event deco a huge hassle Not being able to pick something up and stick it in your inventory because its "not yours" definitely puts a cramp in the decorating. Sometimes you just need to pick it up, especially if its something big or you're working in tight quarters or awkward angles. After fighting with this functionality we've just decided not to purchase heritage items because they were too much of a pain in the butt to work with. The deco palette ameliorates this somewhat but its still just unnecessary inconvenience - far better to use items that don't have this problem. Recommendation: This is a tough one, because if someone picks something up...well, they can take it. I suggested having an interface similar to the ransom interface where you could 'reclaim' heritage items from anywhere if they were bought on your account . It would prevent things from being sold (since you could just yoink them back) but would make the items far more userfriendly. If these three issues were addressed, it would remove a lot of pain/hate around the heritage system from someone who has no intention whatsoever to resell the things. Lastly, please consider the pricing on some of these digital items. I know there's an up front cost to creating them, but this isn't manufacturing, once they're made, they're made. If you made teleporters that were more compact (like the new compendium teleporter in size) and sold them at a $5-$10 price point, and made them lot-placeable, I can guarantee you that there's customers out there who would buy every single one you released in order to build a teleport hub. Even better just make one item and let players attune it to anywhere they can zone-scroll-bind. I'll buy 20 of them straight away without hestitation, heritage or no. At 45 bucks a pop, no way, its just nonsensical.