Problems linking Steam account

Discussion in 'New Player Welcome' started by Radamanthys, Apr 13, 2018.

  1. Radamanthys

    Radamanthys Avatar

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    Hi All.
    I've tried SotA with the free trial and yesterday I've bought the game via Steam, but now I can't link my game because I've a not the label “…click here to redeem an access key by signing in through Steam!“ on my account page .
    I've tried also a change my password as written in another post, but still not works
    Can anyone help me please?
    Thanks
     
  2. majoria70

    majoria70 Avatar

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    Did you go to your account page here? I hope this helps you. but if not @Berek
    https://www.shroudoftheavatar.com/?page_id=29385

    Do I have to purchase the game again on Steam if I want to play using Steam?

    Absolutely not! When you purchase game access through our Bundle or Add-on Store, you will be able to use that game access to register on Steam for free. Once you have game access, the link to claim your Steam access key can be found on your SotA Account Page.


    How do I redeem my Steam Key?
    1. Log into SotA and go to your Account Page.
    2. Click the rightmost tab labeled “Game Client / Steam”
    3. You will see a box on the right side labeled “Play SotA through Steam”. Click on the link that reads “…click here to redeem an access key by signing in through Steam!“
    4. You’ll be instructed to Sign in through Steam NOTE: Make sure you are signing into the correct Steam account! Steam does not support unlinking if you make a mistake here!
    5. Click the “Allow” button to redeem and activate the SotA key on your Steam account
    6. You’ll see a SotA “Congratulations” message confirming successful Steam activation. Click the “account page” link to return you to your SotA Account Page.
    7. Return to the “Game Client / Steam” tab to confirm that the “Play SotA through Steam” box now states that your Steam access key has been redeemed and displays the Steam Account it is associated with.
    8. You will need to launch your Steam desktop client to see Shroud of the Avatar in your Steam Library
    9. Select Shroud of the Avatar in your Steam Library and click on “INSTALL”
    10. Follow the Steam installation instructions and once the download is complete you will be able to launch SotA from Steam.
     
  3. Radamanthys

    Radamanthys Avatar

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    Yes, I went on this page...I've found the "play sota throug steam", but on my account page I've written :

    Play SotA through Steam
    Steam Access Key included with Game Early Access! More info...



    Note: This Steam access key is permanently attached to your personal Steam account and you will no longer be able to transfer or sell the Steam value from your account.


    Nothing else...

    It's the first time that I use this forum...it's possible to attach a pictures that is in my pc?
     
  4. majoria70

    majoria70 Avatar

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    Ok then hopefully someone will chime in because I don't know how to make it work for you. @Cerus. We can try someone around. It is actually 2:17 am here so Austin TX is asleep most likely. I am truly sorry I clicked on the steam key since now my account is not able to transfer now and the thing is I was not even going to use steam in the first place. We didn't get Steam until a couple of years into development. So lets see if someone can come and help you ok and welcome to the game. I am Majoria in game once you get it working if I can help. Best wishes.
     
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  5. Radamanthys

    Radamanthys Avatar

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    TY Majoria...resolved
     
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  6. Luca Xante

    Luca Xante Avatar

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  7. Radamanthys

    Radamanthys Avatar

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    Thanks...this is my new drug :D
     
  8. Lained

    Lained Avatar

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    For anyone else with a trial account that's bought via Steam:

    1. Logout of your SotA account.
    2. Use the Steam button to login with your Steam credentials.

      [​IMG]

    3. Link using your SotA credentials on the Game Client / Steam tab.

    @Berek can you add this to the FAQ?
     
  9. Berek

    Berek Avatar

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    Great outline, will do!
     
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  10. Serafina

    Serafina Portalarian

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    @Radamanthys Welcome to New Britannia!

    If you have a free trial account, you would not be able to link your SotA account to a Steam account from the Account page because there is name value on the account.

    Sorry for the confusion! We'll clear it up on the FAQ.
     
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  11. Radamanthys

    Radamanthys Avatar

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    Yes...It's better...I was going crazy for enter on the full version of the game... :D :D :D
    Every time I was searching that damned label :D :D :D
    Ty all for the assistance.
     
  12. Thantoss

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  13. skeggy Media

    skeggy Media Avatar

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    hi Radamanthys
    welcome to the world of Novia
    if you need help please contact me and I will help you in the game I have created videos that can be found on youtube https://www.youtube.com/c/skeggymedia and I stream on Twitch https://www.twitch.tv/skeggy_media and happy adventuring in this World full of Adventure. in the ingame chat box you can send me a friend request by typing /friend skeggy media I accept all friends requests.
     
  14. Tsproggy

    Tsproggy Avatar

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    Hey, I was having the same issues. Played on a trial account before buying on Steam. I was logged into the website with my trial account under the account settings trying to link it but the, "login with Steam" button wasn't showing. I had to logout of my trial account and instead click, "login with Steam" for the main login of the website, from there I was able to go into my account settings and link my trial account to it.
     
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  15. Duke Aventine

    Duke Aventine Avatar

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    Welcome to SOTA, Tsproggy and Radamanthys! Great to have you join our community.
     
  16. xenovore

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    Hi, trying to link to Steam account, but everything I try fails: I've read the FAQ, read this forum post... this sure seems way harder than it should be to just make the account and play.

    I can successfully login to this web site with Steam, but the “…click here to redeem an access key by signing in through Steam!“ never shows up. Not sure at all what I'm missing; any help would be appreciated.
     
  17. tphilipp

    tphilipp SotA Dev Moderator SOTA Developer

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    If you are a new player that doesn't have any pledge, bundle or game access item, then this won't show up for you. The steam access key is merely a way for you to be able to use the steam client for a copy of the game previously bought on our site. That said, for brand new players this is meaningless, because SotA is free now.

    So, if this applies to you, then in order to play through Steam, just get the (free) game from Steam, and start it (alternatively, log into this website by selecting "login with steam"). Then follow the instructions.

    We will update the account page section and FAQs accordingly, as this is indeed confusing.
     
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