Collector's Boxes Shipping Phase 2 (and printed book update)

Discussion in 'Announcements' started by DarkStarr, Sep 11, 2018.

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  1. Themo Lock

    Themo Lock Bug Brigade - Bug Hunter

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    OK mine arrived literally an hour after i started complaining i didn't have them.
     
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  2. majoria70

    majoria70 Avatar

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    I just knew complaining helps ;) j/k. Very happy you got yours and it's also great to see you for any old reason. *waves*
     
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  3. Sean Silverfoot

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    Actually did you get all the back-owed stuff also?
     
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  4. opTi

    opTi Avatar

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    friendly reminder for today:
    Buy stuff from the Addon Store without worries. Even if you have not received your collector's box yet ... just pay with PayPal. Then your address status will remain unchanged.
     
  5. DarkStarr

    DarkStarr Executive Producer Moderator SOTA Developer

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    Updated OP with additional issue with why some folks may not have been in Phase 1:

    Shipping Address Incomplete: Some users provided an address and the address was marked confirmed but it was incomplete (missing apartment number for example).
     
  6. Technatorium

    Technatorium Avatar

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    Didnt realize I had to put in my shipping address. I never got a notice about any of this until I happened to read this current newsletter. I havent been active because my focus has not been on this game. I just went to edit my profile and added my address. Will that put me in for the next phase?
     
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  7. Mylady ‘Gin Gin Darlin

    Mylady ‘Gin Gin Darlin Avatar

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    But what if you don’t have an apartment number, but just a house name instead? Not all addresses have apartment numbers. Mine is just a house name for example as I don’t live in a town/city.
     
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  8. Mykll

    Mykll Avatar

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    How will the book be signed? Really signed, or sticker signed?
     
  9. Ellrynn

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    Hello .
    Knight Marshal here .
    My address is complete.
    I bought the International Shipping ($ 15)
    Do I have to do something else? Or do I just have to wait?
    Thanks.
     
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  10. Verit

    Verit Avatar

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    Has anyone received a box lately?
     
  11. Sindariya

    Sindariya Avatar

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    No still waiting.
     
  12. Verit

    Verit Avatar

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    Good thing they fixed their emails. I have a feeling the box will be flooded in a few days.

    The fact that they are giving a small window of time to notify them or we may never receive the box we have waited years for is perplexing and concerning to say the least.
     
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  13. Floors

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    Then you are straight out of luck, my friend. We're only delivering to apartments !!! :p
     
  14. Themo Lock

    Themo Lock Bug Brigade - Bug Hunter

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    No but i was offered quite generous compensation.
     
  15. Sean Silverfoot

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    Excellent!
     
  16. Elwyn

    Elwyn Avatar

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    Meh, I had to do two things to update my address (make a non-change, then select the new one from the resulting page, both times clearing out the filled-in password field). The only difference was literally a blank line removed (probably the address2 line) and the +4 zip code. I hope that's the reason I didn't get a box. I should only have one box coming, but I just now updated all my other three accounts just in case it becomes important someday.

    So I take it the next batch will not be shipped before October 19?
     
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  17. Sean Silverfoot

    Sean Silverfoot Avatar

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    Just rechecked mine and it says all good. So hopefully my last one hits then. Not worried.
     
  18. Verit

    Verit Avatar

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    Just sent emails for each of my accounts.

    Still cant believe that they are saying they can not guarantee us receiving our physical goods.

    Been waiting years for this and they give us a short window of time to get it resolved, kind of insulting.
     
    Last edited: Sep 21, 2018
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  19. Mythic Blade

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    I'm getting carpal tunnel from confirming my shipping address. I've lived here for 20+ years. I'm pretty sure the address is correct as I get mail from time to time.
     
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  20. Verit

    Verit Avatar

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    Glad to see they had a few people working on shipping and physical goods in today's standup.

    ... it is also concerning,
    I thought they had someone in France handling this?
    ... why are we sending emails anyway?
    Dont they know which orders were already filled?
     
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