Collector's Boxes Shipping Phase 2 (and printed book update)

Discussion in 'Announcements' started by DarkStarr, Sep 11, 2018.

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  1. Birko

    Birko Avatar

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    I am now complaining. I hope I have Themo's luck.
    It is September 23 and I am out of patience. I pledged in March 2013.
    The excuses are piling up and no longer acceptable.
    "Support" have my email, and I want to have a tracking number soon.
    Phase 2 is not good enough.
     
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  2. Lord Stein

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    I was verifying my address the day they said to do it. Everytime I relogged it said verify address. I did figure out the password field clearing thing eventually. I don't remember when but months ago.
    Still no box or e-mail. I know they just moved and I'm not gonna email till at least next week..but Im annoyed. lets leave it at that.
     
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  3. Adnor

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    I fell into #3 where the address kept becoming unauthorized loop of hell ;) I have sent my email to Port. I'm not sure what information they require so I sent as much information to identify me, my account and my address. With any luck I'll have my boxes without too much more incident. Is it frustrating?, of course it is but I know it's not something anyone set out to do. Patience is one of the virtues <3
     
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  4. Verit

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    Recieved email stating
    it should :rolleyes: ship in phase 2.
     
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  5. Duke Olahorand

    Duke Olahorand Localization Team

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    No address problem, but on one address only two of three boxes which were to expect arrived.
    From two accounts with the same pledge level one got his box, the other one not. But how to figure out, which one is still waiting?
    *Salute*
    Olahorand
     
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  6. Lady Addy

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    I received the emails now as well stating my address is confirmed and it should be sent with phase 2 which is scheduled for Q4. YAY.. I hope I didn't miss out on the signed maps though, that would be a bit of a bummer.
    Anyway, glad to see I'm finally back on the radar :)
     
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  7. Elwyn

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    Okay, my address just went un-verified again. I already sent an e-mail to support, but I want to give a heads-up to everyone. (And I know I should be getting one because I had an Edelmann pledge by the end of 2015, and I already have extra character slots on that account.)

    I had two things which probably triggered it:
    - I bought something from the store with a credit card
    - I had no Address Line 2 in my address
    - afterward I got a "Your Mailing Address has been updated" e-mail
    - when I went to re-verify the address, the only difference was that the "original" address had a blank line between my Address Line 1 and my city/state, and the "suggested address" didn't.

    Basically, if you get an address change confirmation e-mail, you need to re-verify your mailing address!

    Since they now have the extras available in the store (for $notcheap), they should have enough for everyone who gets one as a pledge reward.
     
    Last edited: Sep 29, 2018
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  8. languard

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    OK, you guys really need to send out emails to people with unconfirmed addresses! Given that I've already received a physical item, I thought I was all set. Good thing I was thinking it was odd I hadn't heard anything about the physical rewards and checked the website, as I as well was hit with the 'unconfirmed address' glitch.
     
  9. Edward Newgate

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    still waiting also on my box
     
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  10. Blake Blackstone

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    Excited about receiving mine this go round!
     
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  11. Floors

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    Are you supposed to be here ? lol
     
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  12. Blake Blackstone

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    Who knows.
     
  13. Saxonisc

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    This is my first post in a forum except for Kickstarter since I stopped using newsgroups many, many years ago. It took a bit to figure it out too!
    I emailed about not getting anything in the mail the old fashioned way but got no response, then I finally found my Gmail password and have done that too.
    It almost seems as though they are making it hard for us oldies. I just want to play another Ultima type game. I hope they didn't change the plan too much like that rip off agent did for my new Wing Commander that I'm not sure I will get now. Thanks to him and a few others I will never use Kickstarter again especially now my company shut down local operations and went overseas.
    I have not received anything in the mail yet but am hopeful.

    ps.
    Sorry about the rant.
     
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  14. unicornslady

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    Pout!! Even though my info has stayed verified for over a week, still no email. Sigh.....

    Well, I guess I'll double check it after the telethon this evening since I plan to buy something and that's evidently what dumps me back to unverified.


    Congrats to everyone who has gotten their rewards!!! :cool:
     
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  15. K1000

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    I ve received an email confirming my box was shipped the 30th of August, but still haven t received my box :(
     
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  16. Saxonisc

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    So here is my second post.
    I have just entered my shipping address which could explain no delivery. In my defence I would like to add.
    1. That I was sure I had already done this.... maybe.... I think.
    2. No, I did not do drugs in high school. It was the 70's but I was a good boy, alcohol maybe, but no Mary Jane and no the draggin lines etc (great song
    but I was young).
    3. I like the old internet when things were simple, like me.
    4. Amiga still rules man!

    Still ranting.... sorry about that.
    Saxonisc
     
  17. Serafina

    Serafina Portalarian

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  18. High Baron O`Sullivan

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    sigh....looks at calendar.
     
    Last edited: Oct 8, 2018
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  19. Lord Stein

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    I emailed. my address is and has been confirmed months ago, no response, email or delivery. :(
     
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  20. High Baron O`Sullivan

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    Same here.
     
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