1. Here you will find official announcements and updates. These announcements are also linked in the Official SotA Discord server.
    We encourage comments from the community! To keep the announcements official, we ask that comment threads be created in the General forums for player input.

                                                 Thanks!

Purchase, Transfer, and Gifting of Founder Pledges

Discussion in 'Announcements' started by DarkStarr, Jan 31, 2014.

Thread Status:
Not open for further replies.
  1. Myth2

    Myth2 Avatar

    Messages:
    1,011
    Likes Received:
    1,456
    Trophy Points:
    125
    WtF Dragon is an excellent journalist. I always enjoy reading his articles, though that one could use an update since things have changed and settled down over the past few weeks. Anyway, good link wagram.
     
    enderandrew likes this.
  2. Sunsanvil

    Sunsanvil Avatar

    Messages:
    308
    Likes Received:
    593
    Trophy Points:
    43
    What time today does the founder pledge gift drive expire, and do we also have to do our benefactor/founder merges before the deadline (or can that be done later this week)?
     
  3. Duke Olahorand

    Duke Olahorand Localization Team

    Messages:
    1,287
    Likes Received:
    2,465
    Trophy Points:
    125
    Gender:
    Male
    Location:
    North Germany
    As far as I understand, this will expire today at midnight Portalarium local time. And it should be enough, to pay differences for getting the total up to the intended pledge level founder price and sending the email for merge requests within this time.
    Please consider, that emails may take also some time go get delivered or may fail at all, so waiting to the very last minute may not be the best idea.
    *Salute*
    Olahorand
     
    Jatvardur likes this.
  4. Dhimmi

    Dhimmi Avatar

    Messages:
    246
    Likes Received:
    416
    Trophy Points:
    28
    Gender:
    Male
    Location:
    Belgium
    what is Portulariums local time? not everyone is in the US :p
     
  5. Furmanator

    Furmanator Avatar

    Messages:
    48
    Likes Received:
    74
    Trophy Points:
    8
    Gender:
    Male
    Location:
    Alabama
    CST
     
  6. Dhimmi

    Dhimmi Avatar

    Messages:
    246
    Likes Received:
    416
    Trophy Points:
    28
    Gender:
    Male
    Location:
    Belgium
    thats 8 hours behind me so time enough to do a last upgrade
     
  7. Myth2

    Myth2 Avatar

    Messages:
    1,011
    Likes Received:
    1,456
    Trophy Points:
    125
    If a player has already purchased a pledge to gift to a friend, how do they gift it? Is there a function for this or do we have to contact FireLotus directly?
     
  8. Dhimmi

    Dhimmi Avatar

    Messages:
    246
    Likes Received:
    416
    Trophy Points:
    28
    Gender:
    Male
    Location:
    Belgium
    you cant gift the only pledge on an account
     
  9. Duke Olahorand

    Duke Olahorand Localization Team

    Messages:
    1,287
    Likes Received:
    2,465
    Trophy Points:
    125
    Gender:
    Male
    Location:
    North Germany
    If it is already purchased - is it listed in your account under pledges as one of multiple?
    If so, contact Portalarium via email support@portalarium.com with relevant information needed to split up (account name holding the pledges, which pledge should go to the new account, target account name/email ...) If any upgrade is necessary to meet the wanted pledge level for this account, I assume this should be paid before to still gain the benefit of founder prices.

    If you have already a separate account containing this pledge, the easiest way would be to hand over the credentials to the friend directly and have him only change the basic data, like email address.

    *Salute*
    Olahorand
     
  10. Sunsanvil

    Sunsanvil Avatar

    Messages:
    308
    Likes Received:
    593
    Trophy Points:
    43
    I know someone will point me to an existing page/post with the details, but since time is of the essence, can someone just tell me quick what I need to do to merge my old benefactor with my new founder? Just send an email to Portalarium in plain English saying "please merge these"...?
     
  11. Furmanator

    Furmanator Avatar

    Messages:
    48
    Likes Received:
    74
    Trophy Points:
    8
    Gender:
    Male
    Location:
    Alabama
    Yes support@portalarium.com
     
    NRaas and Olahorand like this.
  12. Duke Death-Knell

    Duke Death-Knell Avatar

    Messages:
    1,751
    Likes Received:
    1,825
    Trophy Points:
    125
    Gender:
    Male
    Location:
    Philadelphia PA area
    Well I bought a gift pledge on another email address I use and then when I wnated to give it to them I went into that account and changed the email address to theirs. Then gave them a b-day card with the account name and password.
    If you're speaking of you have 2 pledges listed under the same account then yeah, you'll have to go through support.
     
  13. Myth2

    Myth2 Avatar

    Messages:
    1,011
    Likes Received:
    1,456
    Trophy Points:
    125
    Thanks for the help gentlemen. I PM'd Fire Lotus a few days ago with my friend's account info and which pledge to transfer (I have two on my account). I'll contact her at support@portalarium.com to be safe as well.
     
  14. Jatvardur

    Jatvardur Avatar

    Messages:
    2,020
    Likes Received:
    3,002
    Trophy Points:
    165
    Gender:
    Male
    Location:
    CH
    Similar to the above, I purchased an account for a friend but can't see it on my account (it is supposed to be, already spoken with support). Was hoping to upgrade it before deadline, but don't see it on my account, getting anxious! Hoping it goes through and that I can get the desired price. Card is ready swipe and they know I'm good for the money. ;-)

    UPDATE:

    @Rustic Dragon just announced in the 24 hour telethon that anyone who has an outstanding support request will be dealt with in due course and they shouldn't panic about doing something before the deadline. They have an absolute ton of support requests now in a huge backlog. Support will be dealt with on a case-by-case basis. Sweet! *mops brow*
     
  15. Gipsylass

    Gipsylass Avatar

    Messages:
    7
    Likes Received:
    17
    Trophy Points:
    3
    Gender:
    Female
    Location:
    Germany
    Hi All,

    I read about Shrouds of the Avatar a little while back and since I'm a fan of the old UO game I decided to give it a try but almost forgot that today is the deadline to become a founder.
    Lucky enough I remembered just in time but now I'm a bit lost at what to do.

    So I have a short question - if I pledge today will I automatically become a founder or will I have to pledge first and then also have to buy a founder gift from a player? I'm not quite getting this.

    I hope someone can help me. Thanks.
     
    majoria70 likes this.
  16. herradam

    herradam Avatar

    Messages:
    392
    Likes Received:
    737
    Trophy Points:
    43

    You need to have a founder send you a pledge to get founder status.
     
  17. Lord Andernut

    Lord Andernut Avatar

    Messages:
    3,340
    Likes Received:
    10,087
    Trophy Points:
    165
    Gender:
    Male
    Location:
    New Britannian Market

    You'll need to pledge through a founder.
     
  18. Gipsylass

    Gipsylass Avatar

    Messages:
    7
    Likes Received:
    17
    Trophy Points:
    3
    Gender:
    Female
    Location:
    Germany
    So I have to pay twice? Once I pledge and pay 45/55/65 or more $$ to SoA and then another 30 or more to a player?

    Really?
     
  19. herradam

    herradam Avatar

    Messages:
    392
    Likes Received:
    737
    Trophy Points:
    43

    Nah. Your first pledge can be from a founder.
     
  20. Gipsylass

    Gipsylass Avatar

    Messages:
    7
    Likes Received:
    17
    Trophy Points:
    3
    Gender:
    Female
    Location:
    Germany
    Thanks all, I think I got it now - I can either get a pledge from a founder and then upgrade to founder or else I could pledge as a founder (or above) to SoA directly using the 20$ Alienware gift.

    Since I don't have a paypal account and I'm not from the US pledging directly to SoA is probably easier.

    Edit: Done... :) and just in time.
     
Thread Status:
Not open for further replies.